Reynolds & Reynolds
DELIVERABLES
UX/UI
RMS (Retail Management Sytem) Re-design
PERSONAL PROJECT
Redesign project for the retail management system company Reynolds & Reynolds. Redesigning solutions and a space for an easier and seamless task of setting up appointments for service department customers in the automotive industry.
From Idea to Structure
Highlighting the essential components gave me a clearer design approach by constructing a grayscale wireframe on Figma. The highlight shows the improved flow of the user experience from "customer search" to "service operation lookup".
UI Guideline 1
UI Guideline 2
UI Guideline 3
SEARCH
Simplified navigation bar with added tabs to go back and forth among setting up customer appointments, appointments for the day, and repair order search.
Looking up customer information
Customer information results
SETTING UP APPOINTMENT
Customer information moved to the top left-corner set to eye-level beside the service and vehicle information.
Choose service operation
POP UP MENU FOR SERVICE OPTIONS
More ways to lookup service options by keyword, base, and operation codes. Search and clear buttons closer to search criteria.
FINAL DESIGN GUIDELINE
